Speicherblock Österreich is the cloud services brand of cloudBrokers IT-Services GmbH. CloudBrokers offers various cloud services under the Speicherblock brand, including private cloud solutions, backup and email archiving, Infrastructure-as-a-Service and consultancy.

Vienna Datacenter

Our goal is to provide our partners with the possibility to have a secure, reliable and performant platform without needing to take their data abroad. Our Datacenter is located in Vienna. Unlike the smaller datacenters of Carinthia, our Vienna datacenter has the advantage that it is directly connected to the biggest Internet exchanges of Europe. This makes our network speed outstanding. The datacenter also has 24/7 dedicated on-site support and is ISO 27001 certified. The facility is supplied with power from 100% renewable resources!

Security

We always strive to work according to the highest standards, let that be meeting the requirements of GDPR or information security. Your data is secured on multiple levels: all our storage systems are highly redundant, and we provide the possibility for our customers to create backups of their data – let that be virtual machines or other resources. We do believe in what we sell! The market leader Veeam Data Platform provides the most reliable backup strategy possible.

Support

As part of the technical guidance we are providing to our partners, we offer a highly detailed wiki, with a plethora of screenshots and best practices which otherwise might be lost among all the details in the vendors’ official wiki websites. Apart from our wiki site, we also offer email support with short SLAs to get you through any hickups as fast as possible. We also strive to educate our partners, so we view each ticket as an opportunity to give you more insight on what is happening under the hood, so that you, as a partner, can provide the best technical assistance to your customer.

Partnership

We are up-front about the fact that we are a small company compared to giants like Microsoft, Google or Amazon. Yet we have a certain advantage compared to those giants. All our colleagues are highly dedicated to the success and satisfaction of our partners. Our strength is in the relationship with our partners, our honesty and reachability whenever challenges arise. And in our rapidly changing world, challenges constantly arise. Let that be the configuration of a product at your customer’s side, or helping your customer through a ransomware attack, we are there for you every step of the way.